Last updated: 1 October 2026

Who is responsible

The controller of your data is Tuani's Resto Bar, in Portuaria, San Juan del Sur, Nicaragua.

Write to us at info@tuanissjds.com or call +505 5700 2060.

What we collect

  • Bookings: your WhatsApp number, your name, the date, time and party size, and anything you tell us (a birthday, for example).
  • Messages: whatever you send us on WhatsApp or by email, including the contact form (name, email, topic and message), which is sent from your own email app.
  • Using the site: we use the Meta Pixel to measure our ads (you can switch it off in the cookie notice) and we count visits anonymously with Cloudflare Web Analytics, with no cookies and no personal data. See the cookie policy.

Why we use it

  • To confirm, change and remind you of your booking.
  • To reply to your messages.
  • To send you offers and news, only if you gave us permission. You can opt out at any time.

Who we share it with

We don't sell your data. We only share it with the services we use to look after you:

  • WhatsApp (Meta), for messages and confirmations.
  • Our booking system at reserve.tuanissjds.com.
  • Square, for payments at the venue.
  • Cloudflare, which hosts this site.
  • Meta (Facebook), through the Meta Pixel that measures our ads, unless you switch it off in the cookie notice.
  • Google, when a Google Maps map loads (the site's maps load when they scroll into view). Google receives your IP address and may set its own cookies (see the cookie policy).

How long we keep it

We keep booking and message data only as long as we need it to look after you and then delete it, unless the law requires us to keep it longer.

Your rights

You can ask us to see, correct or delete your data, or stop sending you offers, at any time. We reply within 1–2 business days.

Write to us at info@tuanissjds.com or call +505 5700 2060.

How to ask us to delete your data

You can ask us at any time to delete your data: from a booking, a message or a form.

  • Message us on WhatsApp or by email (below) and tell us you want your data deleted.
  • Give us your name and the number or email you contacted us from, so we can find it.
  • We delete it and let you know the same way. We reply within 1–2 working days.

Write to us at info@tuanissjds.com or call +505 5700 2060.

Legal framework

We handle your data under Law 787, Nicaragua's Personal Data Protection Law.